Ethical principles are important in businesses and organizations. How else would doing what's right be measured? How do businesses uphold their integrity? If you would like to find out, check this blogspot out!!!
In today’s scandal ridden world
there are important reasons why businesses should behave ethically. According
to the American Management Association, one of those reasons is that businesses
need to protect their reputation, along with their brand.In addition, there is a need to do what is
right. These conclusions emphasize the fact that business ethics are not just
about the bottom-line; there are also moral implications for business
professionals.Even though doing what is
right might be challenging when unrealistic demands are placed on corporations,
it is expected that ethical behavior will be highly more scrutinized than ever
by the year 2015. Corporate Social Responsibility is playing a key role in the
shift of expectations. Management is also key in the process of promoting and
supporting a culture of ethics: “leaders support and model ethical behavior.”
References
Business Ethics Today and
Tomorrow. (2014, May 21). Retrieved December 11, 2014, from http://www.amanet.org/training/articles/Business-Ethics-Today-and-Tomorrow.aspx
One of the
questions that needed answering in the earlier stages of this blog was: What is
an organization’s responsibility to their clients and the community?The correct terminology is Corporate Social
Responsibility (CSR).Daft and Marcic
(2015) define CSR as “management’s obligation to make choices and take actions
that will contribute to the welfare and interests of society, not just the
organization.” While organizations think about their services and the bottom
dollar, they must also have an awareness of how their practices will impact the
communities that they serve, whether intentionally or unintentionally. Even
though this sounds simple enough, it is actually quite difficult to achieve
because individuals have different ideas and beliefs as to what constitutes
social welfare. Furthermore, social responsibility encompasses many different
issues, many of which are unclear as to what constitutes right or wrong.This leaves us with many questions about the
rightness or wrongness of certain corporate actions.According to Newman and Fuqua (2006) Moral responsibleness
requires not only that the goals and objectives of the organization are
moral ones, but also that broad questions of impact, both intended and
unintended, be raised and considered.
For example, as observed by Daft and
Marcic (2015), in recent years General Motors, Kmart, and Lehman Brothers all
filed for bankruptcy in order to avoid paying the mounting debt and financial
responsibilities to their suppliers, labor unions, and competitors. These
corporations all continue their businesses and are making profits.Are these actions considered to be right or
wrong?Some would suggest that this is
unethical and that they should be held accountable. Others would argue that if
they continue to be in business, they keep people employed and the economy
going. These situations are more complex than can be easily understood or
defined. Additionally, evaluating socially responsible behavior can be
difficult to do. The model used for evaluating corporate social responsibility
focuses on four primary areas:
Economic Responsibility-produces the
goods and services that society wants and maximizes profits for its owners and
shareholders.
Legal-what society deems as important
with respect to appropriate corporate behavior.
Ethical-behaviors that are not
necessarily codified into law, and that individuals should strive for. These
might not necessarily serve corporate economic interests.
Discretionary-strictly voluntary and
guided by a company’s desire to make social contributions not mandated be economics,
law or ethics.
Organizations rely on
communities to accomplish their objectives. They are comprised of people who
should strive to develop and achieve the greater social good. Newman and Fuqua
(2006) made two interesting observations about the morality of an organization:
Moral organizations include individuals who are striving to lead moral
lives personally and at work.
Community standards are
extremely important in the workplace.
As explained by Daft and
Marcic (2015), most managers are realizing the importance of paying attention
to ethics and CSR. In this era of technology, hiding bad behavior is becoming
increasingly more difficult to achieve. Additionally, it has become
advantageous for corporations to focus on being socially responsible. One of
the major concerns of CSR is its cost effectiveness. Sustaining social
responsibility can be more costly for corporations. Even though it is still
unclear, studies have suggested that there is a positive correlation between
ethical behaviors, social responsibility and firm financial performance.Integrity and trust are essential elements
for an organization to attain. This is not easily accomplished and ultimately,
corporations are realizing that obtaining the trust of its consumers outweigh
the costs.
For a better understanding
of Corporate Social Responsibility check out this video:
References:
Daft, R., & Marcic, D. (2015). Understanding management (9e.ed.).
Cengage Learning.
Newman,
J. L., & Fuqua, D. R. (2006). What does it profit an organization if it
gains the whole world and loses its own soul? Consulting Psychology Journal:
Practice And Research, 58(1), 13-22. doi:10.1037/1065-9293.58.1.13